Amidst the usual hustle of a vet food store, a heart-wrenching scene unfolded when a concerned customer spotted a small puppy outside, wailing and unable to move.

The sight left everyone around deeply emotional, compelling them to lend a hand to the struggling pup.

The distressed puppy was brought into the store to be assessed. It was clear he was in significant pain and very frightened, so attempts to comfort him were made.